‘Ever since I’ve been with Boyes Turner I’ve been impressed with there very high standards. Whatever the issue whether positive or negative, it has been dealt with efficiently. Every member of staff that I have had dealings with has impressed me with their attention to detail and care me. Sometimes I have to remind myself that they are members of a legal team and not my friends.’

‘Vanessa Wand has been in overall charge of our case, and we have always been impressed by her attention to detail, empathy and the personal touch that is apparent.’

‘Everyone has been excellent in communicating, being both understanding and respectful. Boyes Turner offer a bespoke service in cerebral palsy cases (amongst other types) and knowing this initial information from their website along with reading case testimonies cemented the choice to become a client above all other firms. They always keep us updated with any costs and rate changes ensuring the best service they can deliver.’

‘Extremely professional, very understanding, knowledgeable and empathetic. Communication is exceptional and very transparent when explaining procedures and how things are progressing.’

‘All communication has been excellent, and I couldn’t be happier as a client and feel they always have my daughter’s best interests at heart.’

‘The person who I am working with is Paula Hill and her team who are very understanding, helpful and keep me informed regularly on how my claim is progressing. Paula explains any issues simply and is very helpful, very understanding and sympathises with me when speaking to her. I am sorry but I cannot compare any differences with other companies as this is the first time I have needed the expert advice of a Solicitor.’

‘Freeths are an excellent claimant clinical negligence department. They have good cases, which they fight tenaciously and do a great job for their clients.’

‘Catherine Bell is a superb solicitor who manages her cases brilliantly.’

‘Catherine Bell is exceptional. She is hard working, knowledgeable, very clever and always intent on achieving the very best for her clients. She is a birth brain injury specialist, and I would not hesitate to recommend her for a case of this type.’

‘Irwin Mitchell make sure at every turn that clients feel informed and supported through the process. Even prior to Covid almost all interaction was virtual, which suits us and our busy lives. They have a seamless link into other areas of their business and understand how to ensure any transfer of business or priority is handled transparently.’

‘I can say that Rebecca Brown in the Southampton office is first rate. We have worked with Rebecca for the last seven years and she has been thorough, kind, diligent, personable, knowledgeable, good humoured, understanding and respectful throughout the process which, at times, was challenging for me and my family.’

‘IM is an excellent firm which appropriately resources its cases. It is able to offer clients help in many areas while their claim is progressing.’

‘The Moore Barlow clinical negligence team stands out as exceptionally client-centric, surpassing any other firm I have engaged with. They possess a distinct proficiency at every level in thoroughly grasping crucial facts and seamlessly identifying and integrating all aspects of a claim.’

‘They very much seem to have established relationships with top-tier expert witnesses who consistently demonstrate their adeptness in teasing out crucial facts.’

‘Ruth Hewitt epitomised client-centric values. Her consistently exceptional attention to detail set her apart. Ruth possesses the expertise and acumen to swiftly pinpoint the pertinent facts of a claim. While upholding consummate professionalism, she demonstrated a profound understanding of the human dimension inherent in a claim.’

‘Yasmin Ameer’s knowledge and experience in the field of true catastrophic injury is second to none – she is quite simply outstanding in this field.’

‘The unique feature they provide is a more ‘face-to-face’ approach and contact with experts. This is important because it makes the expert feel somewhat more valued and also because it facilitates good communication and therefore minimises any misinterpretation. Consequently, this maximises efficiency and adherence to timelines and the eventual outcome.’

‘Their all-round service is always prompt and this includes responses to questions and queries and the provision of documents and radiology. Their settlement of fees is probably exceptional in my experience.’

‘The communication was phenomenal, and they always made sure that we felt comfortable with every aspect of the correspondence and claim at all times.’

‘The team we had were going above and beyond at all times. Alison Appelboam Meadows was our main solicitor and she stood out from the rest for us, she has extensive knowledge about almost everything when it comes to claims, and she made us feel at ease the whole time! She pushed when needed, and explained, in depth, why we had to wait sometimes. Alison went above and beyond to make sure we were updated all the time and stuck with us the whole way through.’

‘Very caring, realistic, professional and efficient. Excellent preparation of my claim. Careful consideration of every step in the process. Kept me informed at every decision point and enabled me to make the right decisions.’

‘The team were brilliant and kept me informed of my case every step of the way. All the team that I had contact with were, friendly, helpful and were always happy to help with any questions or concerns I had.’

‘They were professional and knowledgeable. Always keeping me up to date with my case. Always keeping in mind my wishes and guiding me through the process.’

‘Very responsive, polite and prompt.’

‘Large team; excellent strength and depth; very high-quality case load with numerous maximum severity cerebral palsy cases.’

‘Denise Stephens is a standout lawyer – a towering force undertaking the highest value and most complex cases – superb tactical skills, hugely courageous and dedicated to achieving the very best results for her clients.’

‘Shoosmiths have great quality work including complex catastrophic injury work. They have excellent client care.’

‘Graham Bell has a superb knowledge of the clinical sector and had a superb list of experts to call on meaning we always feel that we are getting the best. Also of note is the superb planning and patience of the firm in making sure our needs are protected and placed at the front of strategy.’

‘Graham Bell has never put a foot wrong. He has encyclopaedic knowledge to hand and will always take his time to make sure actions taken are considered and in our best interest.’

‘Serious strength in depth, proper resourcing of cases with thorough supervision.’

‘I would consider this firm within the top tier of regional firms providing clinical negligence services across the central south coast. The team includes experienced and practically minded practitioners who are dedicated to the support of their clients, but also realistic in the outcomes that can be achieved.’

‘Chris Whiteley is a highly experienced clinical negligence practitioner, including cases of the highest severity. He is extremely good with and supportive of clients and also develops good working relationships with opponents, by whom he is respected. He adopts a practical and common sense approach to resolution of disputes and to settlement, together with realistic management of the expectations of clients.’

‘Gavin Lane has long experience of clinical negligence claims and an excellent ability to find the right expert witness for the right case, enabling settlement of many claims at an early stage. Frances Gillett is developing an established presence in clinical negligence work, demonstrating sound judgement, and good attention to detail.’

‘The team have been efficient and professional at all times. The strength and depth of the team and therefore knowledge and experience is reassuring. They have been efficient and kept me advised of progress and the advice has been excellent.’

‘Alex Brown is compassionate and professional. I have felt that my case is in the best hands, bearing in mind his knowledge and experience in this sector, Alex quickly got a grip of the complex case and I value the quality of his advice and guidance.’

‘I worked with Alex Brown in the CN department for 7 years. From the outset, he was very personable, highly knowledgeable and dedicated. He approaches his clients with genuine caring manner and always ensures he is never rushed for time, where the client also knows this.’

‘Tessa Grayson is simply the best. She has given 120% to this case. She has taken on a very complicated case which others were not confident to do so. My own background is non-legal and at times I have found the law difficult to understand yet Ms Grayson has patiently explained what is possible and what is not.’

‘It is obvious Tessa Grayson leads by example because her team are always polite understanding & caring and are singing from the same hymn sheet as the lady herself. Although always professional, Tessa fully understands the pain, anger and the frustration knowing your loved one should have received a much higher quality of care. She is ideally suited to her chosen aspect of legal work.’

‘The team is immediately proactive. They listen to and act on client information swiftly and with clear understanding. Communication is excellent.’

‘Rebecca Thomas and Ifrah Ahmed are lovely to deal with and very responsive.’

‘Personable, friendly and caring about their clients. Not a conveyor belt of claims.’

‘Ifrah Ahmed is dedicated, hardworking and cares about her clients.’

‘Attention to detail and pursue of the case at all levels in order to get to the bottom of what happened, how what happened can be interpreted and can serve the purpose of justice for their client.’

‘This practice comprises of extremely diligent and thoughtful workers. In my extremely sensitive case involving high emotions and mental health risks, I have been treated with a lot of dignity and care in managing it and keeping in contact with me throughout the years. The specific individual I was in regular contact with and who shone through was Zoe Diss.’

‘Excellent and responsive communication. Very professional.’

‘They take a very practical approach for their clients. Communication is clear and consistent.’

‘Shakespeare Martineau LLP are an excellent team to work with. They care about their client’s needs on a personal level, and secure the best results. They are a pleasure to work with.’

‘Melanie Minter is enormously experienced in the highest value birth injury cases.’

‘Well diversified firm who tackle complex cases on behalf of claimants. Their assessment procedures are thorough and will ensure that cases taken on are of reasonable strength. I have worked with this company for many years and always found them easy to deal with and of a high standard.’

‘The team has great depth of knowledge and allows their individuals to operate at the fullest extent of their potential.’

‘Jacqui Hayat has a dedication over and above that which you normally see. When combined with efficiency this invariably leads to excellent outcomes for her clients.’

‘Specific mention to Alison Hills. I have found Alison to be approachable and professional with a refreshingly pragmatic approach.’

‘The Team in Tees has been absolutely brilliant, always available to help explain and always respond very quickly.’

‘We could not fault the service provided by the whole team at Tees throughout the whole case. They were responsive, supportive and extremely professional throughout and the success in the case and the justice achieved was what we wanted.’

‘My whole experience with TSP has been one of complete professionalism. If something needs dealing with it is done quickly, accurately and all the while keeping you in the loop with updates and information. There is another side to the team, away from the professional side of things, they are compassionate too. Not only are you made to feel your legal needs are well taken care of but they genuinely care about how you are as their client.’

‘I felt everyone always had time for me. I was always called back in a timely manner should I have any questions I needed answering. And even on my worst days, the team remained calm, compassionate and reassuring. They supported me not only legally but were also there when I needed to express my frustration and emotions. They always went above and beyond as my solicitors, something that got me through a very long and hard case.’

‘They have been fantastic for us. We couldn’t hope for better help.’

‘A modest sized practice with many years of specialist experience and a good instinct as well as expert knowledge.’

‘Penny Fitzpatrick brings years of experience. Patient, thorough, exercises well balanced judgment and calmly steers clients and claims to efficient and successful outcomes without drama.’

‘A really excellent team to work with.’

‘A client-dedicated, driven team.’

‘Victoria Harvey is one of the most dedicated solicitors I have met, always trying to do the best by her clients.’

‘Blaser Mills is experienced, unstuffy and extremely capable.’

‘Very straight forward, transparent and accessible.’

‘Gerard Sanders pulled this whole difficult case together, and totally protected my financial budget and personal wellbeing throughout. I was supplied with adequate, understandable and ongoing communication throughout my case, and he was respectful to my opponents. He kept me totally informed of the case’s pro’s and con’s and had access to top class outside companies who were able to assist. Mr Sanders went above and beyond on my behalf finally bringing the case to a fair and reasonable settlement with intense negotiation.’

‘Good attention to detail and supportive to clients.’

‘I have nothing but praise for the staff I dealt with at Lennon’s Solicitors. They were always polite and willing to help where possible.’

‘My case lasted a long time and Andrew King became a part of my life really. He was always thorough and as honest about the outcome as possible. The firm looked after me very well and I would recommend to anybody in the future.’

‘All-round amazing team of people.’

‘The department has strong clinical negligence solicitors. David Healy has the benefit of a science background.’

‘Liz Oaten (solicitor) is very supportive for her clients. She has an excellent approach.’

‘They work well together as a team. They work coherently.’

‘Exceptional team led by Charlotte Rees-Knowlden in communication, explanation, availability. Always ready to go the extra mile.’

‘High level of understanding and compassion for the impact of clinical negligence, not only for the person who has been damaged, but also of the family and friends.’

‘To me Charlotte Rees-Knowlden demonstrates competence, kindness and compassion alongside other positive qualities. In my experience, these qualities flow into team members.’

‘My dealings with the firm have always been very efficient and contact with the appropriate individual is very easy. What I most appreciate is their very efficient and personal service.’

‘I would highly recommend Stephen Green for any appropriate legal matters.’

‘Very knowledgeable and good on tactics.’

‘I found BTMK to be extremely informative at my first approach.’

‘Johanne Emma Turner was excellent. From the initial consultation through to the final settlement, Johanne pretty well held my hand through the whole process. Although she made clear that decisions were mine to make, she clearly and patiently went through everything with me so that I could make the required informed decisions.’

‘The team at BTMK are incredibly approachable and knowledgeable, with a very person-centred approach.’

‘David Greenhalgh – a wise owl who has seen it all and done most of it.’

‘Alex Wormald – keen young partner with growing reputation.’

‘The team are approachable and responsive and made me feel reassured.’

‘From my experience all their solicitors are knowledgeable and love their job. They do everything they can to help their clients. They are extremely reputable and reliable.’

‘Gemma Osgood works extremely hard and ensures she gives you enough information and constantly updates.’

‘This practice is unique as they are genuinely caring and supportive about their clients. I have had clear updates on a regular basis with my team and feel my opinions and wishes are fully taken into consideration.’