‘They work as a team and provide genuine personal attention as if you are their sole client.’

‘The trusts team is first class, Suzanna Harvey in particular is a complete expert.’

‘Suzanna Harvey is very hardworking, invested in clients and always thinking laterally. Leaves no stone unturned.’

‘Very clever and responsive team of professionals whose knowledge goes beyond what might normally be expected of a « normal » solicitor.’

‘Julia Cox, Mary Perham and Henry Fea have been particularly helpful in the year and once again, very proactive with clients and very approachable.’

‘Great to have a top tier firm on the ground in Cheltenham and very active in the local market. Very strong across the private client sphere with particular emphasis on the more complex trust aspects.’

‘Emma Barry is consistently available, always accurate, and delivers advice that is both practical and clearly thought through. She’s always on time, accessible, and someone I completely trust.’

‘Clarke Willmott’s team has always been responsive, thorough, and thoughtful in their approach. They’ve earned my trust and confidence over the years and come highly recommended.’

‘Emma Pope is supported by a highly efficient and professional team.’

‘Caroline Alexander was always available to give clear and concise answers to questions. She explained everything in plain English, sometimes several times. She offered a clear plan as to how probate would proceed so it was clear what stage we were at. We have been recommending them to others. The level of service was exceptional.’ 

‘Caroline Alexander provided clear and comprehensive advice. She is a very experienced and approachable lawyer who is not only technically solid but really « gets » her clients and cuts through problems with pragmatic and understandable advice which was invaluable to us. Her team were available as additional support when needed. We felt supported through the whole process. Caroline always made time to explain intricate details.’

‘This is a fantastic team of specialists who provide very high quality legal advice.’

‘The best team outside the London magic and silver circle. From the most experienced to the newest member, I trust the instincts and work ethic of every member of the department. The quality of their work demonstrates that I am not alone in this view.’

‘Matthew Cain is a strategic mastermind, a technical guru, and a thoroughly nice man.’

‘Matthew Shayle is the best of the younger generation of private client partners. Matt’s technical expertise is matched by his charm.’

‘The team are knowledgeable, client-centric and highly experienced. We also consider them to be good value for money. We have greatly enjoyed dealing with the team.’

‘Rupert Wilkinson’s client centricity and expertise are second to none. We have greatly enjoyed dealing with Rupert and have valued his pragmatism, strategic thinking and attention to detail. We would highly recommend Rupert.’

‘All the team members I have worked with have been exceptional. They are professional yet approachable and very knowledgeable.’

‘Victoria Green is a most approachable and empathetic practitioner who gets results.’

‘Kerry Morgan-Gould is a clever practitioner who can efficiently manage complex contentious estate cases.’

‘Very personable and constructive. Able to find solutions to difficult issues.’

‘Deborah Carrivick is both friendly and professional, spearheading growth in the private client team.’

‘Jane Johnson is very capable and an excellent draftsperson. ’

‘Firstly, the Practice is extremely professional, from the receptionist greeting clients, to the secretaries and trainees, right up to the head of department. Secondly, everyone is knowledgeable about their particular area of responsibility and more junior staff always refer to the partner when necessary. Thirdly, the firm is good value for money compared with competitors for the high level of service given to clients.’

‘It is a very open and friendly firm, staff have time for you and go out of their way to to respond quickly and efficiently to requests. I was treated sympathetically and sensitively. The service I received was tailored exactly to my personal requirements and was carried out efficiently and quickly.’

‘I have been entirely satisfied with all the advice given to me and in fact intend to continue using their service when I eventually move to London. I have had considerable experience of similar London practices and none has compared with Ellis Jones.’

‘The team endorses and supports one another really well. They are responsive.’

‘Robert Davies delivers well-rounded advice to clients in a practical and accessible manner. I trust Rob implicitly with my clients and trust his advice will be technically sound and commercial.’

‘The team always make time for enquiries as well as being very supportive and collaborative. Their work is always within the budget and on time. They are absolutely my ‘go to’ firm for any private client work.’

‘The team at Harrison Clark Rickerby naturally and usually delivers above expectations. Having used HCR for a number of years, delivering above expectations should be a tall order, but it seems to me to happen every time. They are skilled at understanding your questions and exploring the depth of the question and your concerns. The advice is clear, concise and full of depth.’

‘I have used a number of law firms, both larger and smaller, they are big enough to have the experience to deliver, but small enough to care.’

‘I would have no hesitation in recommending Harrison Clark Rickerbys.’

‘Very knowledgeable team with a broad range of skills, which is invaluable. There will always be someone who knows the answer to even the most obscure technical question! the team have a great approach to clients and really care about putting clients first. Great local presence too.’

‘Edward Vidnes is always fantastic in his dealings with any client, it’s important to him to get to know the client and to really understand what their objectives are, and is totally proactive in his approach to clients. Extremely knowledgeable but also very personable, which is an important combination when dealing with people.’

‘The approachability of the team is a key factor, being friendly, sympathetic and yet very practical. I always feel that that they deliver a very personal service.’

‘Ian Newcombe and the team at Stephens Scown offer personable and efficient service backed up by enormous expertise.’

‘Clients are cared for and valued, and provided with innovative planning and solutions.’

‘Ian Newcombe is able to overview complex situations and provide suggestions and plans to solve complex problems in a very client-friendly way.’

‘The team seem to be very approachable and able to deal with the unique circumstance of my family.’

‘Debbie Gale is particularly good to work with. She is pragmatic and practical and solution-oriented while being sympathetic to situations with complexity.’

‘TLT offers highly informed and sensitive legal advice, with attention to detail and awareness of the emotional impact of any legal matter.’

‘Professionalism and efficiency was delivered throughout the processes and importantly, the team delivered exceptional customer service whenever I communicated with them. I felt listened to and that they understood my unusual circumstances, that I was in ‘safe’ hands and nothing was too much trouble for them.’

‘Sue Halfyard made me feel so at ease. I am delighted that I have found someone that stands out from all others when handling vulnerability.’

‘Susan Halfyard was extremely knowable and professional in dealing and helping with our wills. Every questions we had, Susan answered and explained impeccably. Susan was very friendly and very approachable.’

‘Vashti Williamson has been helpful.’

‘Tabitha Barnes-Harris handled the work quickly and efficiently. The work was clearly documented, highlighting the important issues and delivered with considerable empathy.’

‘Great team with a broad range of skillsets and expertise, which is invaluable – I always feel very confident in my dealings with them.’

‘Wansbroughs is forward-looking and friendly. They manage to combine a very professional look and feel, with a friendly and modern approach. There is a good gender mix which I think is significant in the balance of what they offer. I find them a real pleasure to work with.’ 

‘Kathryn Smith-Cowap is extremely bright and hard-working, and she always completes the work to a high standard, no matter how complex. I feel confident being able to refer clients to her, knowing that they will not be let down. ’

‘The team at Wansbroughs work closely and collaboratively, referring specialist colleagues when needed, and sharing work load with junior colleagues when appropriate. Our clients feel in safe hands when working with Wansbroughs.’

‘The team that I worked with to develop my estate planning, will and other documents was excellent. It was competent, brought forward ideas and suggestions, had correct and current knowledge of both UK/US legal systems and very friendly and welcoming.’

‘I would highly recommend James Radcliffe for estate planning for dual UK/US citizens.’

‘Highly efficient, personable and informed.’

‘Blanchards Bailey’s probate team have a great breadth of experience and skills. They provide friendly, efficient support to clients and are approachable and available. They have a great team of fabulous individuals who are utilised really well giving appropriate responsibility to more junior members of the team so that they can learn and develop whilst ensuring that more senior members are available for their clients and to deal with more complex areas of work.’

‘We work with a number of individuals within the team, from trainees to associates and partners. We have always had a brilliant experience with each person we have been in contact with, being kept well-informed and having information provided to in a timely and helpful manner.’

‘Every member of the firm with whom I have done business has been friendly and approachable and has had an extensive knowledge in their particular field of expertise. They are all patient and happy to explain things fully to the lay person.’

‘Steele Raymond has always been approachable and provided prompt responses to keep everything moving along. I have always been confident with their timely advice. Phone calls are returned and emails responded to quickly.’

‘Jane Lynch was a superb advert for how to engage with a client, friendly, clear communication, sound advice, always responsive.’

‘The main thing that stood out was the personal touch. They were very compassionate and supportive. All communications and legal documents were explained in a manner that could be easily understood by families without a in depth knowledge of the probate system.’

‘Expertise in cross-border estates and probate.’

‘A high degree of technical expertise in a wide range of areas, coupled with an empathetic and caring approach.’

‘All of the team I have dealt with on behalf of my clients are experts in their field, practical and empathetic.’

‘The team are highly skilled and knowledgeable, diverse in their approach and skillsets with broad opportunities to refer to the right fit for the client.’

‘The solicitors are approachable, trustworthy and presentable. The ability to understand and sympathise with clients is great and they appreciate the need to provide value for money in their service.’

‘Excellent availability, expertise and empathy.’

‘There is very much a team spirit at Trowers & Hamlins. The partners quickly give you a sense that they understand your concerns and give you confidence that you are dealing with top-quality lawyers. They respond quickly – they are very helpful.’

‘They are all friendly and put you at ease and their professionalism is quickly apparent and reassuring.’

‘Amanda Rainford is by far the best partner I have dealt with for tax and estate planning. Incredibly quick turnaround and able to explain complex issues concisely. When necessary, she brings in colleagues who can reinforce a particular course of action. All the partners and staff I came across were clearly of high quality.’

‘Willans has great breadth and experience, with partners who cover all aspects of law and who are well respected within the local business community.’

‘Clear understandable and relatable professional advice delivered in a timely manner.’

‘Simon Cook – Calm competent patient and clear.’

‘The best team west of Bristol. Talented lawyers with a keen focus on providing a first-class service.’

‘A very strong team, who go out of their way to meet their clients’ needs. They are empathetic, with a great understanding of what is required, which they strive to achieve quickly and efficiently. I have nothing but admiration for the job that they do. They are the leaders in the field in the South West. ’

‘Both Katrina Vollentine and Edward Lee are excellent. They are very approachable and really know their stuff. They are supported by a fantastic team, who are from the same mould. A real strength is the personal touch they apply, which makes clients feel valued. They have been a pleasure to deal with over many years.’

‘Every interaction was handled with professionalism and care; their attention to detail and dedication to customer satisfaction truly stood out.’

‘Shanade Smith delivered exceptional client service at all times, demonstrating a firm understanding and judgment in the matters under consideration.’

‘In addition to offering a service of quality on many aspects of private client matters, the team will work intelligently to find pragmatic and efficient solutions.’

‘The team are highly knowledgeable but at the same time friendly and approachable. They deliver a prompt and attentive service in a pragmatic manner.’

‘Lee Young has extensive knowledge and experience. He is very approachable and able to explain complex matters to clients in a simple manner. The sign of someone who is professionally highly competent.’

‘Lauren Smallwood works well with Lee and the wider department. She is very welcoming to clients and cares a great deal about them.’

‘We consider GA Solicitors to be one of the premier firms of solicitors in the Plymouth area. They strive to deliver first-class customer service at a competitive price.’

‘Catherine Bailey and Matthew Rose are both very personable people who are a pleasure to work with. They always offer sound advice in a way which is understandable to our clients at what is inevitably a very difficult time for them. They always deal with any enquiries promptly and keep us updated as matters progress.’

‘Samantha Pettersen is personable, knowledgeable and great to work alongside in our conflicted cases.’

‘The team are very approachable and knowledgeable, and also collaborative in their approach to providing clients with the best outcomes – they are not frightened to involve other professionals if they feel there is a need and it would add value to their client’s situation.’

‘A great team to deal with!’

‘The team is knowledgeable and professional but also cares about its clients.’

‘Parisa Jones, she works really hard in bringing her team together and making connections with other professionals at the same time as delivering a great service to her clients.’

‘Porter Dodson in my view, is very much in the sweet spot in terms of its size. No so big that their service feels corporate or impersonal and big enough to have the necessary specialisms in house. ’

‘Susannah Emson is a standout practitioner, her approachable manner coupled with her ability to convey well thought through, technical advice in a practical, understandable way sets her apart. ’

‘Sharon Collier has always been exceptionally knowledgeable in her field and has a unique ability to put across the most complex legal aspect in a simple easy-to-understand way which makes the clients feel they are being spoken with rather than talked at.’

‘The Wards Team are an incredibly sensitive and caring team. With it being such a difficult time in our lives and a hard amount of work to navigate, I couldn’t have wished for a more sensitive, professional and caring team to help us with it all.’

‘Alison Mellor spent the time going through what needed to be done, how best to gather information but at no point made it feel hurried. She took the time to go over things and did not use legal language, making it easily understandable for a lay person. Set out clearly financial liabilities and potential pitfalls. Probate came through very quickly.’

‘I have found Ruth Coles to be efficient and always quick to answer questions and queries.’