Assisting a wide range of international corporations, DLA Piper LLP (US) covers the full range of strategic outsourcing transactions, from BPO and ITO to facilities management, cloud and SaaS outsourcing. Members of the team are also well-versed in advising clients on global capability centers matters, including those under build-operate transfer models. Focusing on the client-side of outsourcing transactions, the firm acts for leading multinationals across a broad array of industries, including retail, healthcare, energy and tech. Leading the practice out of Los Angeles and San Diego respectively, Vincent Sanchez specializes in multi-jurisdictional outsourcings and digital transformation projects, and Gregory Manter focuses on technology sourcing. Within the Dallas office, Mac Ferguson acts on financial services processes, data center operations and service desk support outsourcings. Operating out of Philadelphia, Joanna Sykes-Saavedra structures and negotiates agreements for clients in the life sciences, financial services  and retail sectors. Dallas-based Brian Joe and Los Angeles-based Faye Morton are experienced in cloud service and SaaS agreements. Hays Haney has left the firm.

Specializing in supporting clients on the buy-side of outsourcing transactions, Gibson, Dunn & Crutcher LLP acts for telecoms, healthcare and financial services clients. The firm is well-versed in both multi-tower and strategic outsourcing agreements, advising on the structuring and negotiation of agreements as well as providing ongoing assistance post-execution. Its members act on BPO, ITO, cloud service and supply chain management agreements. Stephen Nordahl and Los Angeles-based William Peters lead the practice, acting on IT, digital transformation and asset management outsourcing. Nordahl and Peters also bring expertise in dispute resolution arising out of strategic sourcing. Daniel Angel focuses on co-packing, and supply and distribution arrangements. Meghan Hungate is knowledgeable of the aerospace, energy, food and beverage, and media sectors. Ryan Oringer supports blue-chip insurers and financial service providers in complex outsourcing arrangements. Unless specified otherwise, lawyers are located in the New York office. In November 2025, Kari Krusmark left the firm.

Noted for its ‘deep legal research and strong negotiating skills’, McDermott Will & Schulte acts on cross-border transactions for major US and international clients on the buy- and vendor-side of transactions. Experienced in the tech and healthcare sectors, the firm regularly acts on agreements relating to AI, robotic and revenue cycle management outsourcings. When necessary, the firm is able to draw on its dispute resolution strength to assist clients in strategic negotiations and litigation. Shawn Helms, who specializes in AI, robotic process automation and internet of things, leads the team alongside the 'exceptionally knowledgeable' Jason Krieser, who is well-versed in contentious outsourcing disputes and vendor exit strategies. David Guedry handles ITOs, BPOs and strategic alliances, while Heather Bethancourt advises tech service providers and customers. Los Angeles-based Matthew King supports clients with IT infrastructure, help desk and network operations outsourcing. Caitlin Howe covers cloud computing, SaaS and software license arrangements. Raja Chatterjee is a noted member of the team for his expertise in global outsourcing transactions. Unless stated otherwise, lawyers are based in Dallas.

Noted for its ‘strong subject matter expertise’, Pillsbury Winthrop Shaw Pittman LLP maintains strength in tech-related outsourcing transactions, with recent activity in SaaS, cloud, AI and ERP implementation matters. The firm is also well-versed in structuring high-value multi-tower outsourcing and supply management platform transactions. The team is overseen by Brooke Daniels, who is experienced in outsourcing matters across the tech, financial services and retail sectors. Within the team, Aaron Oser advises on ITO, BPO and tech sourcing transactions. Splitting his time between Austin and Washington DC, John Barton focuses on SaaS and cloud-based contracts. Based in Austin and New York, Elizabeth Zimmer handles data center, cloud and AI agreements. Mario Dottori acts on the negotiation and post-closing compliance aspects of sourcing transactions. Joseph Kendell maintains particular expertise in outsourcing transactions in the healthcare sector. Adam Chernichaw joined the New York office from A&O Shearman in March 2025, bringing expertise in negotiation contexts within financial services, life sciences and hospitality sectors. San Francisco-based Andrew Caplan adds to the firm’s expertise in strategic commercial relationship contexts. Unless stated otherwise, lawyers are located in Washington DC.

Experienced at every stage of an outsourcing transactions, Baker McKenzie supports multinational corporations and emerging tech players in the structuring and negotiation of agreements as well as in subsequent renegotiations and exits. The firm regularly advises on a wide range of transactions types, including IT, business processes, facilities management and HR. Acting for both service providers and clients, it is also adept at handling tech-related sourcing matters. The department is led by Peter George, who specializes in cloud services, robotic process automation and IoT sourcing transactions. Adam Aft is an expert in advising on IP issues relating to tech transactions. Elizabeth Ebersole advises on the employment aspects of multi-jurisdictional transactions. Operating out of Palo Alto, Keo McKenzie focuses on AI and digital health matters. Samuel Kramer left the firm in June 2025. Lawyers are based in Chicago unless otherwise stated.

With particular strength in the healthcare sector, Bryan Cave Leighton Paisner supports clients with their digital transformation matters as well as with IT, business process and tech-related outsourcing transactions. The firm advises international manufacturers, retailers and cosmetic brands on the regulatory aspects of AI utilization. Regarded as a ‘standout attorney’, New York-based Val Paverd is well-versed across the outsourcing sector, advising on BPOs, ITOs and ERP implementations. Working out of the Boulder office, Jason Haislmaier brings expertise in technology to contract negotiations. Darian Mendez and Andrea Rastelli are two key names in Boulder, bringing experience in tech and data privacy.

Offering ‘deep subject‑matter knowledge’, the team at Clifford Chance acts for multinational banks, investors and companies in their cross-border technology transactions and outsourcings. The firm is experienced in the establishment of GCCs, including under Build-Operate-Transfer models. It also acts on outsourcing matters concerning emerging technologies, such as AI and blockchain, as well as cloud services. Leading the team from New York, Vipul Nishawala is well-versed in ITOs, BPOs and licensing transactions. Fellow practice heads Meighan O’Reardon, who advises on digital transformations and strategic contracting, and James McPhillips, who supports financial services clients, split their time between Washington DC and New York. Michael Povman operates out of New York, assisting clients with contracting, vendor management and privacy matters. DC-based Ash Masrani‘s expertise spans IT, business processes and HR outsourcing matters.

A team of 'knowledgeable, diligent and extremely strong negotiators', Hunton Andrews Kurth LLP covers a wide range of outsourcing matters, including IT, HR, facilities, CRM and cloud outsourcings. The firm is experienced acting in major multi-tower transactions, acting opposite many of the major service providers. It is also adept at assisting leading multinational corporations in the implementation of innovative technologies, including AI, robotic process automation and geolocation. Leading the team based in Richmond, Virginia, Jeffrey Harvey advises leading consumer bands on SaaS contracting and system integration. Within the team, Andrew Geyer is a key name for his strengths in IT contract negotiations, while Randall Parks advises retailers, manufacturers and insurers on their tech transactions. Also based in the Richmond office, Christina Edwards assists in the drafting of BPO and licensing agreements. Located in Washington DC, Cecilia Oh is an expert in the e-commerce, payments and fintech sectors.

Advising international clients and suppliers, Kilpatrick Townsend & Stockton's multi-office practice is experienced acting on business process, HR, customer relations and facilities outsourcing across jurisdictions. The firm assists clients along the entire lifecycle of an outsourcing transactions, from structuring and drafting to implementation. The firm is also well-versed in ERP implementation and revenue cycle management matters. Leading from Atlanta, Josh Ganz is a strategic outsourcing specialist, acting on cloud and digital transformations as well as software licensing. Sitting in Washington DC, Sonia Baldia advises clients in the life sciences, healthcare and financial services sectors. Within the Atlanta office, Jeffrey Connell brings insight into cybersecurity and data privacy issues to tech and commercial transactions. Also in Atlanta, Lance McCord frequently acts on in-bound and out-bound tech licenses. Amanda Witt and Farah Cook left the practice in May 2025.

With a global coverage, Loeb & Loeb LLP supports clients operating in a diverse array of industries, such  as in automotive, retail, real estate and financial services. Members of the team act in traditional outsourcing transactions, including call centers and HR outsourcing, as well as broader business categories, such as colocation and supply chain management. The team is also capable in matters concerning robotic process automation, blockchain and AI technologies. Based in New York, Kenneth Adler is a practice head who is well-versed in the drafting, negotiation, renegotiation and termination of ITO agreements. Leading the team out of Chicago, Liz Allen is a specialist in transactional and compliance issues relating to AI, and Amir Azaran focuses on tech-driven transactions. Within the New York team, Akiba Stern advises on the commercialization of IP. Also in New York, Alison Pollock Schwartz assists clients in RFP strategy and contract negotiation, while Benjamin Kabak supports financial services and healthcare clients.

With broad industry experience, Morrison Foerster is well-experienced in outsourcing matters in the fintech sector, advising financial institutions in the outsourcing critical banking functions. Supporting major tech companies, the firm also advises clients on cloud solutions, multi-sourcing models and robotic process automation. Led by Vivian Hanson, the practice contains San Francisco-based Aaron Rubin, who advises on the structuring and negotiation of tech- and IP-related transactions. Located in Boston, Matthew Karlyn is an expert on the healthcare, pharmaceutical and life sciences sectors. Both based in New York, Anthony Ramirez, bringing IP expertise, supports clients in outsourcing agreement negotiations, while William Wilson focuses on ITO and ERP matters. Jeffrey Silberman, who operates out of New York, advises fintech clients on the regulatory and operational aspects of SaaS and licensing arrangements.

Regularly acting for global service providers, Wiggin and Dana LLP specialize in representing vendors located in India and the US in their IT, BP and digital transformation service transactions. Members act on the structuring and negotiation of outsourcing transactions. The firm advises on every stage of outsourcing matters, from RFP to operation. Its clients include industry leaders in financial services, data management and business transformation. Leading the team from New Haven, Connecticut, Mark Heaphy is adept at negotiating agreements on behalf of outsourcing and tech service providers. Operating out of Stamford, Connecticut, fellow practice head Tamia Simonis advises on tech-driven global sourcing matters, while Christopher Daiss brings experience in privacy and data security issues to tech transactions. Also based in New Haven, George Kimball advises on ITO and BPO transactions, and Brittany Lyon adds tax expertise to the practice.

Leveraging 'its ability to adapt seamlessly to different stakeholders', WilmerHale's multi-office practice specializes in outsourcing matters within the banking, financial services and insurance sectors. The firm is well-versed in both the regulatory and dispute resolution aspects of outsourcing and tech transactions, regularly acting on the buy-side opposite service providers. With additional experience in emerging technologies, members advise on matters concerning cloud sourcing models and the implementation of AI into services. Based in New York, Robert Finkel manages the practice, specializing in the structuring and negotiating of tech and outsourcing arrangements. The 'truly exceptional' Ariel Soiffer is located in the Boston office, advising on business process, call center and logistics arrangements. Soiffer also handles the IP, privacy and cybersecurity aspects of outsourcing deals as well as those with an AI component.

Covering the entire lifecycle of an outsourcing transaction, Holland & Knight advises clients on RFP, vendor selection, agreement negotiation and post-contract disputes issues. Advising a broad array of clients, the firm's agreement expertise includes ITOs, BPOs, ERPs and cloud computing transactions. It also advises clients on tech transactions, including SaaS, PaaS and IaaS deals. The practice head, James Paine, acts across a wide range of tech and outsourcing transactions, with experience in e-commerce arrangements, tech transition service agreements and stored value card transactions. Within the team, Sarah Parker advises on co-location, software licensing and managed network service agreements. Operating out of Dallas, Allie Parnell advises on security, digital transformation and clous services matters. Ross Berger is noted for his experience advising clients in the financial services, insurance, retail and healthcare sectors. Glynna Christian left the firm for an in-house position in October 2025. Unless specified, lawyers are based in Atlanta.

Hiring three new partners and promoting five more to partner across 2025, the Chicago-based team at Kirkland & Ellis LLP has seen significant growth in the size of its practice. The firm is experienced advising cybersecurity and healthcare companies with a global coverage. It also supports service providers throughout the full outsourcing agreement lifecycle. Neil Hirshman handles BPOs, ITOs and tech licensing agreements, while Kevin Jacobsen acts on SaaS and tech development agreements. Todd Herst brings insight into the implementation of enterprise systems for pharmaceutical and energy companies. Gregg Kirchhoefer advises clients in the AI, robotics and life sciences sectors. In July 2025, Noah Shier left the practice.

Boasting especial strength in the financial service sector, Norton Rose Fulbright advises customer-side clients in the full range of outsourcing transactions, including ITOs, BPOs, and application development and maintenance agreements. Able to advise on matters spanning the globe, the firm is also experienced in digital transactions, BOT models and cloud managements. Its members bring further insights into the regulatory issues of AI utilization in outsourcing agreements. Sean Christy spearheads the Atlanta-based practice, advising financial services, hospitality and retail companies. Within the team, Chuck Hollis focuses on traditional and digital outsourcing agreements for hospitality and manufacturing clients, while Tim Carlton specializes in strategic outsourcing agreements in regulated sectors, including financial services and healthcare clients.  Another noted member of the team, Michelle Meiselman supports clients in cloud service and ERP implementation matters.

Advising leading tech companies in global outsourcing transactions, A&O Shearman has particular expertise advising clients in matters concerning the utilization of AI. The firm acts on both the buy- and sell-side of outsourcing agreements, assisting in the negotiation and implementation of outsourcing projects. In addition, it regularly supports clients on software licensing, IT hosting and ERP solutions implementation. The team is led from Silicon Valley by Daren Orzechowski, who advises institutional and start-up tech clients on transactions regarding software, hardware and data. Based in San Francisco, Alex Touma specializes in AI matters, advising on design, licensing and deployment. In March 2025, Adam Chernichaw left the practice.

Acting for both suppliers and customers, Arnold & Porter specializes in technology transactions, with particular experience in risk assessments and agreement structuring for the provision of AI tools. The firm is well-versed in cross-border transactions in a wide range of industries, including aviation, energy, entertainment, fintech, hospitality and telecoms. It is also adept at handling contentious IP matters for service providers. Based in San Francisco, Thomas Magnani leads the practice and advises on licensing agreements and supply arrangements in the tech industry. Amy Lehrburger focuses on the software, life sciences and automotive sectors, while David Hung brings hardware, e-commerce and IT expertise. Both are based in San Francisco.

Experienced in large, cross-border outsourcing transactions, Bracewell LLP is experienced in staffing and service agreements across a range of industries, including energy, financial services, consumer products and manufacturing. The firm has particular strength working with multinational ad Indian outsourcing vendors. It advises on SaaS and ITO transactions, with data protection and intellectual property capabilities. Within the Houston practice, Lucy Porter focuses on data privacy matters concerning HR, security and IT structures. Jeffrey Andrews departed the team in January 2026.

Davis Wright Tremaine LLP acts on the full range of issues relating to outsourcing, including transactional and intellectual property issues. The firm handles IT, business process, applications development and maintenance outsourcing transactions. It is also experienced in advising on the use and deployment of AI in services. The practice is overseen by Andrew Lorentz and New York-based Andrew Meinick. Christopher Ford assists clients in financial services, payments, fintech and platform implementation matters. William Schuerman works on SaaS, development and services agreements, with a focus on IP-related issues. Based in Seattle, Evan Shapiro focuses on data protection, regulatory and licensing matters in the tech, media, education and communications sectors. Lawyers are based in Washington DC unless stated otherwise.

Supporting multinationals in cross-border transactions, members of Eversheds Sutherland are well-versed in a wide range of sectors, including financial services, TMT, PE and consumer goods. The firm advises on the application of new technologies, such as AI, cloud-tech and IoT, in outsourcing transactions. Bill Dudzinsky is the lead from Washington DC, assisting leading tech companies and PE firms in digital transformation matters. Leading from Atlanta, Brian Murphy specializes in the payments, e-commerce and tech sectors, whilst Rachel Reid is an expert in the use of AI in the outsourcing space. Bringing her knowledge in data privacy and cybersecurity compliance, Atlanta-based Jenny Lambert joined the practice from an in-house position in June 2025. In December 2024, Peter Quittmeyer left the firm.